What is the Hospital Rating System?

The overall rating shows how well each hospital performed on an identified set of quality measures compared to other hospitals in the U.S. The more stars, the better a hospital performed on the available quality measures.

The 5 Measure Groups

The overall rating, between 1 and 5 stars, summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital.

  • This group evaluates the death rates associated with various medical conditions and procedures over a specified period. It includes measures such as the death rate for heart attack patients, coronary artery bypass graft (CABG) surgery patients, chronic obstructive pulmonary disease (COPD) patients, heart failure patients, pneumonia patients, stroke patients, and deaths among patients with serious treatable complications after surgery.

    Weight: 22%

  • Safety of Care assesses the prevalence of infections and complications in healthcare settings. It includes measures such as infection rates for central line-associated bloodstream infections (CLABSI) and catheter-associated urinary tract infections (CAUTI), as well as surgical site infections. Additionally, it evaluates rates of methicillin-resistant Staphylococcus aureus (MRSA) and Clostridium difficile (C. diff) infections, along with complication rates for hip/knee replacement patients and rates of serious complications.

    Weight: 22%

  • This group examines the rates of patients returning to the hospital after discharge. It includes measures such as hospital return days for various conditions like heart attacks, CABG surgery, COPD, heart failure, and pneumonia. Additionally, it evaluates rates of readmission for specific surgeries, hospital-wide readmission rates, and rates of unplanned hospital visits after outpatient procedures like colonoscopies and chemotherapy.

    Weight: 22%

  • Patient Experience measures the satisfaction and perception of patients during their hospital stay. It includes measures such as patient-reported satisfaction with nurse and doctor communication, prompt assistance, explanation of medicines, cleanliness and noise level, information provided for recovery at home, understanding of care upon leaving, and likelihood of recommending the hospital to others.

    Weight: 22%

  • This group evaluates the timeliness and effectiveness of care provided to patients. It includes measures such as vaccination rates among healthcare workers, patient-related measures like leaving the emergency department before being seen, receiving timely brain scans for stroke symptoms, appropriate follow-up screenings, avoiding unnecessary early scheduled deliveries, receiving appropriate care for severe conditions, and timeliness of treatment for various conditions like heart attacks and low-back pain.

    Weight: 18%

Some Ways NHRMC Is Failing Us:

14.4%

Death rate for heart failure patients.

National Average: 11.8%

Percentage of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery wasn't medically necessary.

National Average: 2%

3%

46%

Percentage of patients who received appropriate care for severe sepsis and/or septic shock.

National Average: 60%